Hello Again
I am trying to send the form data to an email address. When the completed form is submitted, the email message is received correctly, but the email message is blank -- no data. What am I doing wrong?
Nick
Nick
Registered User
9 posts
Phil
Ambassador
2,174 posts
Hope to catch you while you're still online, to help speed things up a bit.
Can you provide a link to the form in question?
Can you provide a link to the form in question?
Living the dream, stocking the cream 
Nick
Registered User
9 posts
Scott Swedorski
VP of Software Development
0 posts
Visually the form looks fine. Did you mess with the HTML under Settings > Email Notices > Configure email message? It looks like you may have removed [form_results] from the markup.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
Nick
Registered User
9 posts
Scott
Here is the code from the Custom Notification box:
<!DOCTYPE html>
<html dir="ltr" lang="en">
<head>
<title>Web Form Inquiry<title>
</head>
<body>
<p>To: Dr. Chad Adams</p>
<p>From: Webmaster</p>
<p><b>A visitor to your website filled out the Contact Form:</b></p>
[name][email][address1][address2][city][state][postal][option][phone][form_results]
</body>
</html>
Here is the code from the Custom Notification box:
<!DOCTYPE html>
<html dir="ltr" lang="en">
<head>
<title>Web Form Inquiry<title>
</head>
<body>
<p>To: Dr. Chad Adams</p>
<p>From: Webmaster</p>
<p><b>A visitor to your website filled out the Contact Form:</b></p>
[name][email][address1][address2][city][state][postal][option][phone][form_results]
</body>
</html>
Scott Swedorski
VP of Software Development
0 posts
Nick wrote:
Scott
Here is the code from the Custom Notification box:
<!DOCTYPE html>
<html dir="ltr" lang="en">
<head>
<title>Web Form Inquiry<title>
</head>
<body>
<p>To: Dr. Chad Adams</p>
<p>From: Webmaster</p>
<p><b>A visitor to your website filled out the Contact Form:</b></p>
[name][email][address1][address2][city][state][postal][option][phone][form_results]
</body>
</html>
Scott
Here is the code from the Custom Notification box:
<!DOCTYPE html>
<html dir="ltr" lang="en">
<head>
<title>Web Form Inquiry<title>
</head>
<body>
<p>To: Dr. Chad Adams</p>
<p>From: Webmaster</p>
<p><b>A visitor to your website filled out the Contact Form:</b></p>
[name][email][address1][address2][city][state][postal][option][phone][form_results]
</body>
</html>
I would suggest opening a support ticket and send us your .fb file.
Also, FYI "[name][email][address1][address2][city][state][postal][option][phone][form_results]" You are basically inserting all the form data twice. You should remove [form_results] as you have the items already individually listed.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
Nick
Registered User
9 posts
Thanks for the advice. I will send the file via a support ticket.
Nick
Nick
Scott Swedorski
VP of Software Development
0 posts
Just an update on this. The problem was the HTML markup was invalid in the Configure email messages dialog. Once I corrected the markup, it worked.
So no bug there.
So no bug there.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
Chanetsa
Registered User
16 posts
Hi Scott
I have the same problem. Here's the HTML (I have tried both options):
Any ideas?
I have the same problem. Here's the HTML (I have tried both options):
<!DOCTYPE html>
<html dir="ltr" lang="en">
<head><title>Register to Lend Request<title>
</head>
<body style="background-color: #f9f9f9; padding-left: 10px; padding-top: 10px; padding-right: 10px; max-width: 700px; font-family: Helvetica, Arial;">
<style type="text/css">
body {background-color: #f9f9f9;padding-left: 10px;padding-top: 10px; padding-right: 20px;max-width:700px;font-family: Helvetica, Arial;}
p{font-size: 12px; color: #666666;}
h1{font-size: 16px !important;color: #666666 !important;margin:0px;}
h2{font-size: 14px !important;color: #666666 ! important;margin: 0px; border-bottom: 1px dotted #00A2FF; padding-bottom:3px;}
td {font-size: 12px !important; line-height: 30px;color: #666666 !important; margin: 0px;border-bottom: 1px solid #e9e9e9;}
td:first-child {font-size: 13px !important; font-weight:bold; color: #333 !important; vertical-align:text-top; min-width:100px; padding-right:5px;}
a:link {color:#666666; text-decoration:underline;} a:visited {color:#666666; text-decoration:none;} a:hover {color:#00A2FF;}
b{font-weight: bold;}
</style>
<strong>REGISTER TO LEND FORM </strong>
<p style="font-size: 12px; color: #666666;">The following was received from register to lend on the web site:</p>
<div>
<p>[form_results]</p>
<p> </p>
</div>
</body>
</html>
<html dir="ltr" lang="en">
<head><title>Register to Lend Request<title>
</head>
<body style="background-color: #f9f9f9; padding-left: 10px; padding-top: 10px; padding-right: 10px; max-width: 700px; font-family: Helvetica, Arial;">
<style type="text/css">
body {background-color: #f9f9f9;padding-left: 10px;padding-top: 10px; padding-right: 20px;max-width:700px;font-family: Helvetica, Arial;}
p{font-size: 12px; color: #666666;}
h1{font-size: 16px !important;color: #666666 !important;margin:0px;}
h2{font-size: 14px !important;color: #666666 ! important;margin: 0px; border-bottom: 1px dotted #00A2FF; padding-bottom:3px;}
td {font-size: 12px !important; line-height: 30px;color: #666666 !important; margin: 0px;border-bottom: 1px solid #e9e9e9;}
td:first-child {font-size: 13px !important; font-weight:bold; color: #333 !important; vertical-align:text-top; min-width:100px; padding-right:5px;}
a:link {color:#666666; text-decoration:underline;} a:visited {color:#666666; text-decoration:none;} a:hover {color:#00A2FF;}
b{font-weight: bold;}
</style>
<strong>REGISTER TO LEND FORM </strong>
<p style="font-size: 12px; color: #666666;">The following was received from register to lend on the web site:</p>
<div>
<p>[form_results]</p>
<p> </p>
</div>
</body>
</html>
<!DOCTYPE html>
<html dir="ltr" lang="en">
<head><title>Register to Lend Request<title>
</head>
<body style="background-color: #f9f9f9; padding-left: 10px; padding-top: 10px; padding-right: 10px; max-width: 700px; font-family: Helvetica, Arial;">
<style type="text/css">
body {background-color: #f9f9f9;padding-left: 10px;padding-top: 10px; padding-right: 20px;max-width:700px;font-family: Helvetica, Arial;}
p{font-size: 12px; color: #666666;}
h1{font-size: 16px !important;color: #666666 !important;margin:0px;}
h2{font-size: 14px !important;color: #666666 ! important;margin: 0px; border-bottom: 1px dotted #00A2FF; padding-bottom:3px;}
td {font-size: 12px !important; line-height: 30px;color: #666666 !important; margin: 0px;border-bottom: 1px solid #e9e9e9;}
td:first-child {font-size: 13px !important; font-weight:bold; color: #333 !important; vertical-align:text-top; min-width:100px; padding-right:5px;}
a:link {color:#666666; text-decoration:underline;} a:visited {color:#666666; text-decoration:none;} a:hover {color:#00A2FF;}
b{font-weight: bold;}
</style>
<strong>REGISTER TO LEND FORM </strong>
<p style="font-size: 12px; color: #666666;">The following was received from register to lend on the web site:</p>
<div>
<p><strong>Name:</strong> [name]</p>
<p><strong>City:</strong> [city]</p>
<p><strong>State:</strong> [state]</p>
<p><strong>Country:</strong> [country]</p>
<p><strong>Phone:</strong> [phone]</p>
<p><strong>Email:</strong> [emailaddress]</p>
<p><strong>Investment Range:</strong></p>
<p>From: [investfrom] to [investto]</p>
<p><strong>Seeking a return of:</strong></p>
<p>from: [interestfrom] to [interestto]</p>
<p><strong>Profile:</strong></p>
<p>[profile]</p>
<p> </p>
</div>
</body>
</html>
<html dir="ltr" lang="en">
<head><title>Register to Lend Request<title>
</head>
<body style="background-color: #f9f9f9; padding-left: 10px; padding-top: 10px; padding-right: 10px; max-width: 700px; font-family: Helvetica, Arial;">
<style type="text/css">
body {background-color: #f9f9f9;padding-left: 10px;padding-top: 10px; padding-right: 20px;max-width:700px;font-family: Helvetica, Arial;}
p{font-size: 12px; color: #666666;}
h1{font-size: 16px !important;color: #666666 !important;margin:0px;}
h2{font-size: 14px !important;color: #666666 ! important;margin: 0px; border-bottom: 1px dotted #00A2FF; padding-bottom:3px;}
td {font-size: 12px !important; line-height: 30px;color: #666666 !important; margin: 0px;border-bottom: 1px solid #e9e9e9;}
td:first-child {font-size: 13px !important; font-weight:bold; color: #333 !important; vertical-align:text-top; min-width:100px; padding-right:5px;}
a:link {color:#666666; text-decoration:underline;} a:visited {color:#666666; text-decoration:none;} a:hover {color:#00A2FF;}
b{font-weight: bold;}
</style>
<strong>REGISTER TO LEND FORM </strong>
<p style="font-size: 12px; color: #666666;">The following was received from register to lend on the web site:</p>
<div>
<p><strong>Name:</strong> [name]</p>
<p><strong>City:</strong> [city]</p>
<p><strong>State:</strong> [state]</p>
<p><strong>Country:</strong> [country]</p>
<p><strong>Phone:</strong> [phone]</p>
<p><strong>Email:</strong> [emailaddress]</p>
<p><strong>Investment Range:</strong></p>
<p>From: [investfrom] to [investto]</p>
<p><strong>Seeking a return of:</strong></p>
<p>from: [interestfrom] to [interestto]</p>
<p><strong>Profile:</strong></p>
<p>[profile]</p>
<p> </p>
</div>
</body>
</html>
Any ideas?
Internet Marketing services for Australia Business.
http://www.webwings.com.au/
http://www.webwings.com.au/
Eric Rohloff
Senior Advisor
20,265 posts
Online Now
Try this.
<!DOCTYPE html>
<html dir="ltr" lang="en">
<head>
<meta charset="utf-8">
<title>Register to Lend Request</title>
<style type="text/css">
body {background-color: #f9f9f9;padding-left: 10px;padding-top: 10px; padding-right: 20px;max-width:700px;font-family: Helvetica, Arial;}
p{font-size: 12px; color: #666666;}
h1{font-size: 16px !important;color: #666666 !important;margin:0px;}
h2{font-size: 14px !important;color: #666666 ! important;margin: 0px; border-bottom: 1px dotted #00A2FF; padding-bottom:3px;}
td {font-size: 12px !important; line-height: 30px;color: #666666 !important; margin: 0px;border-bottom: 1px solid #e9e9e9;}
td:first-child {font-size: 13px !important; font-weight:bold; color: #333 !important; vertical-align:text-top; min-width:100px; padding-right:5px;}
a:link {color:#666666; text-decoration:underline;} a:visited {color:#666666; text-decoration:none;} a:hover {color:#00A2FF;}
b{font-weight: bold;}
</style>
</head>
<body style="background-color: #f9f9f9; padding-left: 10px; padding-top: 10px; padding-right: 10px; max-width: 700px; font-family: Helvetica, Arial;">
<strong>REGISTER TO LEND FORM </strong>
<p style="font-size: 12px; color: #666666;">The following was received from register to lend on the web site:</p>
<div>
<p>[form_results]</p>
<p> </p>
</div>
</body>
</html>
or this.
<!DOCTYPE html>
<html dir="ltr" lang="en">
<head>
<meta charset="utf-8">
<title>Register to Lend Request</title>
<style type="text/css">
body {background-color: #f9f9f9;padding-left: 10px;padding-top: 10px; padding-right: 20px;max-width:700px;font-family: Helvetica, Arial;}
p{font-size: 12px; color: #666666;}
h1{font-size: 16px !important;color: #666666 !important;margin:0px;}
h2{font-size: 14px !important;color: #666666 ! important;margin: 0px; border-bottom: 1px dotted #00A2FF; padding-bottom:3px;}
td {font-size: 12px !important; line-height: 30px;color: #666666 !important; margin: 0px;border-bottom: 1px solid #e9e9e9;}
td:first-child {font-size: 13px !important; font-weight:bold; color: #333 !important; vertical-align:text-top; min-width:100px; padding-right:5px;}
a:link {color:#666666; text-decoration:underline;} a:visited {color:#666666; text-decoration:none;} a:hover {color:#00A2FF;}
b{font-weight: bold;}
</style>
</head>
<body style="background-color: #f9f9f9; padding-left: 10px; padding-top: 10px; padding-right: 10px; max-width: 700px; font-family: Helvetica, Arial;">
<strong>REGISTER TO LEND FORM </strong>
<p style="font-size: 12px; color: #666666;">The following was received from register to lend on the web site:</p>
<div>
<p><strong>Name:</strong> [name]</p>
<p><strong>City:</strong> [city]</p>
<p><strong>State:</strong> [state]</p>
<p><strong>Country:</strong> [country]</p>
<p><strong>Phone:</strong> [phone]</p>
<p><strong>Email:</strong> [emailaddress]</p>
<p><strong>Investment Range:</strong></p>
<p>From: [investfrom] to [investto]</p>
<p><strong>Seeking a return of:</strong></p>
<p>from: [interestfrom] to [interestto]</p>
<p><strong>Profile:</strong></p>
<p>[profile]</p>
<p> </p>
</div>
</body>
</html>
<!DOCTYPE html>
<html dir="ltr" lang="en">
<head>
<meta charset="utf-8">
<title>Register to Lend Request</title>
<style type="text/css">
body {background-color: #f9f9f9;padding-left: 10px;padding-top: 10px; padding-right: 20px;max-width:700px;font-family: Helvetica, Arial;}
p{font-size: 12px; color: #666666;}
h1{font-size: 16px !important;color: #666666 !important;margin:0px;}
h2{font-size: 14px !important;color: #666666 ! important;margin: 0px; border-bottom: 1px dotted #00A2FF; padding-bottom:3px;}
td {font-size: 12px !important; line-height: 30px;color: #666666 !important; margin: 0px;border-bottom: 1px solid #e9e9e9;}
td:first-child {font-size: 13px !important; font-weight:bold; color: #333 !important; vertical-align:text-top; min-width:100px; padding-right:5px;}
a:link {color:#666666; text-decoration:underline;} a:visited {color:#666666; text-decoration:none;} a:hover {color:#00A2FF;}
b{font-weight: bold;}
</style>
</head>
<body style="background-color: #f9f9f9; padding-left: 10px; padding-top: 10px; padding-right: 10px; max-width: 700px; font-family: Helvetica, Arial;">
<strong>REGISTER TO LEND FORM </strong>
<p style="font-size: 12px; color: #666666;">The following was received from register to lend on the web site:</p>
<div>
<p>[form_results]</p>
<p> </p>
</div>
</body>
</html>
or this.
<!DOCTYPE html>
<html dir="ltr" lang="en">
<head>
<meta charset="utf-8">
<title>Register to Lend Request</title>
<style type="text/css">
body {background-color: #f9f9f9;padding-left: 10px;padding-top: 10px; padding-right: 20px;max-width:700px;font-family: Helvetica, Arial;}
p{font-size: 12px; color: #666666;}
h1{font-size: 16px !important;color: #666666 !important;margin:0px;}
h2{font-size: 14px !important;color: #666666 ! important;margin: 0px; border-bottom: 1px dotted #00A2FF; padding-bottom:3px;}
td {font-size: 12px !important; line-height: 30px;color: #666666 !important; margin: 0px;border-bottom: 1px solid #e9e9e9;}
td:first-child {font-size: 13px !important; font-weight:bold; color: #333 !important; vertical-align:text-top; min-width:100px; padding-right:5px;}
a:link {color:#666666; text-decoration:underline;} a:visited {color:#666666; text-decoration:none;} a:hover {color:#00A2FF;}
b{font-weight: bold;}
</style>
</head>
<body style="background-color: #f9f9f9; padding-left: 10px; padding-top: 10px; padding-right: 10px; max-width: 700px; font-family: Helvetica, Arial;">
<strong>REGISTER TO LEND FORM </strong>
<p style="font-size: 12px; color: #666666;">The following was received from register to lend on the web site:</p>
<div>
<p><strong>Name:</strong> [name]</p>
<p><strong>City:</strong> [city]</p>
<p><strong>State:</strong> [state]</p>
<p><strong>Country:</strong> [country]</p>
<p><strong>Phone:</strong> [phone]</p>
<p><strong>Email:</strong> [emailaddress]</p>
<p><strong>Investment Range:</strong></p>
<p>From: [investfrom] to [investto]</p>
<p><strong>Seeking a return of:</strong></p>
<p>from: [interestfrom] to [interestto]</p>
<p><strong>Profile:</strong></p>
<p>[profile]</p>
<p> </p>
</div>
</body>
</html>
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
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