turkish characters in web form...

User 2340888 Photo


Guest
7 posts

Hi,
I'm trying to create a web form with some fill in text areas.
At first all turkish charakters were weird, but I managed to get rid of the misspellings within the description of the form (god knows how I made it. I know nothing about scripts, html etc.)
I have one last problem left:
The turkish characters in the notification mails, both the respond mail for the user and the mail I get, don't show the turkish charakters properly.
I searched the internet and played arround with unicodes etc. in the .asp file, but without any success.
Can anybody help me with that problem? A real foolproof explanation is very much appreciated!

Thank you very much!
Greetings,
Chris
User 122279 Photo


Senior Advisor
14,610 posts
Online Now

I sometimes need Turkish characters, and I've found the html version of them that work in HTML5 and character set utf-8 are the following:

Ç - ç (Ç - ç )

&#286 - ğ (yumusak g, upper and lower case)

I - ı (undotted I, upper and lower case)

İ - i (dotted i, upper and lower case)

Ş - ş (S and s with a tail)

Ö, ö, Ü, ü work ok as they are.

Mind you, I have never tried using these in the Form builder, You'll have to check it. I'd think they will work in the text that is 'hard coded' in the form messages, but possibly not in any input submitted by end users.
Ha en riktig god dag!
Inger, Norway

My work in progress:
Components for Site Designer and the HTML Editor: https://mock-up.coffeecup.com


User 122279 Photo


Senior Advisor
14,610 posts
Online Now

Thinking about it, I would avise you to use the new Form Builder, not the flash one. In the new one you have more influence on the coding of text.
Ha en riktig god dag!
Inger, Norway

My work in progress:
Components for Site Designer and the HTML Editor: https://mock-up.coffeecup.com


User 2340888 Photo


Guest
7 posts

Thank you very much Inger for your help.
Unfortunatly that doesn't solve my problem. I managed to get rid of the strange characters in my text, but messages from users and especially the names of the users still appear weired.

Can you tell me the exact name of the new Form Builder? There is only one form builder for windows on coffeecup.com and that seems to be the one I use. Maybe my brain has stopped workink, but I just can't find it.

Thanks again for your kind help and greetings to Norge!
Chris
User 122279 Photo


Senior Advisor
14,610 posts
Online Now

This is the prog. I mentioned. http://www.coffeecup.com/web-form-builder/

If you get it going, put a form online, and I can help testing it in Turkish for you.

I really don't know how to get the text submitted by users correct, whether it has to be written with a Turkish keyboard or what. But I've got one, so I can try using it for your form.
Ha en riktig god dag!
Inger, Norway

My work in progress:
Components for Site Designer and the HTML Editor: https://mock-up.coffeecup.com


User 2340888 Photo


Guest
7 posts

You can find the form at: http://www.morkide.com/order.html
The form looks fine, even the notification mail you will get works (god knows why).
But the mail I get is weird, your message and name (as long as there are turkish characters) are also weird.
I will forward you the notification I get if ypu want.

Thank you !!!!!
User 2340888 Photo


Guest
7 posts

another thing: when I configure the notifications I get a warning that says:
"you may also need to configure the SMTP settings"
I ignored that till now as I have no idea what it means....yes, I know that's not too clever.
Maybe it's the source for my problem?

By the way, correcting the turkish characters in the "normal" text areas was easy. I just opend the xml file in notepad and changed the weird characters to proper turkish ones.
User 103173 Photo


VP of Software Development
0 posts

Since you are hosted on a Windows IIS/6.0 server, you MUST fill out the SMTP settings. This however will not fix the Turkish character set issues. For that, you need to be on the HTML version. The Classic version does not have that capabilities.

However before you upgrade, you will want to make sure your server does meet the minimum requirements:

http://www.coffeecup.com/help/articles/ … m-builder/
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 2340888 Photo


Guest
7 posts

thanks for your help.
I read about that before and ask whether the server supports php 5.2. The answer is yes.
Strange enough, the notification mails still work without me even knowing what smtp settings are.
Even stranger, the user mail is perfectly readable, only the owner mail is weird and of course any turkish characters filled in by a user.
What do I have to do in the HTML version? I'm not sure I can manage that script stuff. What should I change there?
User 103173 Photo


VP of Software Development
0 posts

I would suggest you just download the Lite version and build your form and see how you like it.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.

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