Shopping Cart - pictures 'off the...

User 113130 Photo


Ambassador
38 posts

Any idea why - when you go to an item in my shopping cart and you click on the picture for a larger image - the image is off the bottom of the page?

As in
http://cakesunlimited.net/shop/viewitem … ductid=141

click on any of the pics and they are off the bottom of the screen
Tried it on different computers - all the same.

Thanks
Gaynor
User 2484360 Photo


Registered User
3,293 posts

Hey, the issue you are experiencing is a problem with the script we are currently using, which causes this to happen in IE. We are currently working on a new version in which this bug will be fixed. :)

Lamin
User 514521 Photo


Registered User
129 posts

I ran into this problem as well and found a fix that works for me. It is a modified thickbox.js. It's called thickbox.patch.js and has some code for IE. Just replace the thickbox.js that the SC creates with the patched version and rename it thickbox.js. If you don't want to wait for the new version of SC and want to try the thickbox fix, let me know and I'll e-mail the file to you.
User 21 Photo


Registered User
19 posts

Hi there! Thanks for bringing the issue to our attention. I was unable to replicate the issue you are experiencing but after doing some research, I discovered that this issue only occurs for very specific versions of IE. The patch file suggested by lasercow doesn't work for all of these specific versions. In order to completely fix the issue, we have decided to use a different script to generate the pop-up images. We use this script on the CoffeeCup website and have received no complaints from users and found no issues ourselves.

Additionally, some small updates will be made to the application itself. Therefore, please stay tuned for a new release of the updated themes and application.

I apologize for the inconvenience and thank you for bringing this to our attention! Have a great weekend ;)

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